Postage

If you live in the Isle of Man, you can collect your items from Castletown free of charge.

Parcels are sent using the Isle of Man Post Office. Our shipping dispatch time is 3-4 working days once your item is made.

From 18th March 2025 all parcels are sent using Tracked Services. Your order will be updated with your tracking number.

Once the parcel enters the postage system, any missing parcels are unfortunately out of our control. We would recommend that you contact the Isle of Man Post Office (01624 664664) for further advice.

Destination

If your destination is not included on the dropdown at checkout, please contact us to discuss postage costs.

Duty/taxes

Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer. We are not responsible for the payment of any customs fees or additional charges. 

Correct address details

Please ensure you enter the correct address at the checkout. We are not liable for any item sent to the wrong address because of an incorrect address given. 

Items returned to us by Isle of Man Post Office.

Any item returned to sender (us) by the courier, we will contact you. If, required, you will be refunded for the item minus the postage costs and administration charges. Alternatively, we can resend the item to you at an additional postage cost.